Your enjoyment and experience with our product(s) is highly important to us. If your packaging is damaged upon arrival, we will gladly replace it free of charge.
We are always available to discuss any other issues or concerns you may have with your purchase.
Effective as of December 18, 2018
At Sincerely Wilma, we are committed to protecting your privacy. Sincerely Wilma does not currently share, disclose, or sell any personally identifiable information collected at this site with individuals, companies or organizations.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, place an order, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions:
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Square POS system and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential.
After a transaction, your private information (credit cards, financials, etc.) will be kept on file in order to provide you with your order history.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Wilma Pancake and Waffle Batter LLC
15720 Ebony Court
Bowie, MD 20716